Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
When you submit our contact form, we collect your name, phone number, and email address. We may also collect information about your property — including its location, condition, and title status — if you provide it during our communications. We automatically collect certain technical information when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This is standard web analytics data.
2. How We Use Your Information
We use the information you provide to contact you about your mobile home removal request, evaluate whether your property qualifies for our free removal program, coordinate removal logistics, permitting, and scheduling, and send you updates about the status of your project. We do not sell your personal information to third parties. We do not use your data to send unsolicited commercial marketing unrelated to your removal request.
3. Information Sharing
We may share your information with licensed demolition and removal contractors who perform the physical removal work on your property, permit agencies and local government offices as required to complete the removal, title processing services if applicable to your situation, and service providers who assist us in operating our website and business (subject to confidentiality agreements). We will not share your information with any party not directly involved in your removal project without your consent, except as required by law.
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to understand how visitors use the site, improve our content and user experience, and measure the effectiveness of our advertising. You can disable cookies in your browser settings, though some site features may not function correctly if you do. We may use Google Analytics, Google Ads conversion tracking, and Meta Pixel. These services have their own privacy policies and data practices which we encourage you to review.
5. Data Retention
We retain your contact information for as long as necessary to complete your removal project and for a reasonable period afterward for business records. If you would like your data deleted, please contact us and we will honor your request except where retention is required by law.
6. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
7. Your Rights
Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.
8. Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us by phone at (512) 379-6241 or by email through our website contact form.